TERMS AND CONDITIONS TERMS AND CONDITIONS FOR ONLINE RESERVATION
1.1 The purchase/payment of any travel services offered by constitutes a contractual arrangement between the Traveler (“you”) and Tours2Georgia represents your acceptance of the Tours2Georgia Terms & Conditions. You must be at least 18 years of age to make a booking. As the lead traveler, you accept and confirm you have authority and consent to accept, Tours2Georgia Terms & Conditions for yourself and all members of your traveling party.
1.2 Terms & Conditions are accurate at the time of printing and are subject to change prior to booking. You are advised to check on the websites or request the latest version of the Terms & Conditions from your Travel Agent or Tours2Georgia prior to booking your vacation.
1.3 You are responsible for verifying everything on your booking is accurate and complete, including dates of travel, options selected and other options. Tours2Georgia cannot be responsible for any kind of misunderstanding and not providing service if all the details are not correct in your booking.
2. Visas and Passports
2.1 It is your responsibility to verify all visa and passport requirements necessary for your vacation. You are responsible for obtaining independently and paying for all visas and entry documents, for meeting all health and other requirements, and for any documents required by the laws, regulations, orders, and/or requirements. Tours2Georgia cannot accept liability for any passenger refused entry into Georgia due to failure of the passenger to carry correct documentation or adhere to specific entry and exit requirements.
3. Bookings and Payments
3.1 The Customer shall pay to Tours2Georgia on demand all costs, fees, taxes etc as invoiced by Tours2Georgia to the Customer in respect of any Arrangement Services and any Travel Services in accordance with the payment terms set out in such invoice or otherwise agreed by Tours2Georgia.
3.2 Once Tours2Georgia has received your full deposit or agree on a price for any provided service, price is guaranteed and you are protected against any base land price increase due to currency surcharge. Any subsequent land or cruise cost increases are at sightseeing Tbilisi expense, not including energy cost increases and/or any government tax increases.
3.3 Prices and costs for transfers and tours or any kind of service offered by Tours2Georgia is initially agreed with a customer in written form. Prices can be changed when adding options or extending tours and transfer services and it will be negotiated only by travel agent and customer verbally or in written form.
3.3 We accept online bookings 24 hours prior to pick up time. If you make a booking earlier then 24 hours, you should contact our agents by phone (+99598377808 ) to confirm your booking in written form (By email or SMS, etc. Otherwise, Tours2Georgia is not responsible for your booking.
3.4 We accept online bookings 12 hours prior to pick up time. If you make a booking you will receive a confirmation email with all the details. You must check all the details of this email and see if they are correct and immediately get in touch with us on the phone +995xx xx xx if you find any discrepancies.
3.5 The time for travel given by our website is just an indication and is not exactly as it might differ with traffic conditions so please make your own estimation of the travel time if you are catching a flight. Tours2Georgia is not responsible for any late arrival to the destination because of traffic or any road conditions or situation beyond drivers' control.
3.6 You are obliged to come on time, to the starting point. The maximum waiting time at a destination, while you will come to our meeting spot, is 15 minutes.
3.7 If you do not find our meeting point or Guide on your pickup location, you must call on our phone number +995 598377808. If we don’t hear from you we shall treat the order as “No Show” and would be entitled to charge the full amount and shall not provide any refunds if you have paid in advance.
3.8 Passengers should be responsible for their luggage or personal items when using Tours2Georgia services. Tours2Georgia is not responsible for any lost item or luggage in our cars/ buses.
4. Cancellations & Refunds
4.1 You may cancel your booking by notifying the Tours2Georgia agent in written form. Cancellation fees, if any, will be determined with reference to the date on which notice of cancellation is received.
4.2 Refunds for canceled booked tours will be made on the following basis - Cancellation received and acknowledged by Tours2Georgia
30 days before the booked tour date: total refund 10days before the booked tour date: 50% refund 5 days or less before the booked tour date: no refund.
4.3 Late payment, wrong bank